L189's Terms & Conditions — Know it, understand it, follow it.

L189 (hereinafter referred to as the "Platform" or "we") is an online gaming and betting service provider operating under an international license. These terms and conditions apply to the l189 website (https://l189.ws) and all associated services.

Any time you use l189's services — whether browsing the website or logging into your account — you are deemed to have accepted these terms. They have been prepared in accordance with applicable laws and regulations in Bangladesh.

These terms and conditions are available in both English and Bengali. In the event of any discrepancy, the English version shall be considered final.

To create an account at l189, you must meet the following requirements:

• You must be at least 18 years of age. Registration by minors is strictly prohibited.
• You must register using accurate and truthful information — providing false details will result in account termination.
• Each person may only register one account. Creating multiple accounts will result in all of them being suspended.
• Online betting must be legally permitted in the country where you reside.
• Verification of the email address and phone number provided at registration is mandatory.

L189 reserves the right to reject any application at any time, particularly if the applicant does not meet the above conditions. Accounts are strictly personal — you may not allow anyone else to use your account.

Please make sure you fully understand the following before placing any bets on l189. These rules apply equally to all users.

• Once a bet is confirmed, it cannot be cancelled or amended unless l189 grants approval in exceptional circumstances.
• L189 reserves the right to void bets placed at incorrect odds. If abnormal odds are displayed due to a system error, fair odds will apply to those bets.
• L189 is not liable for any losses resulting from internet disconnection during live betting.
• If a match is abandoned or suspended, bets will be settled in accordance with the applicable rules.
• L189 reserves the right to void any bets placed on events suspected of being fixed or manipulated.
• Maximum bet limits vary by game and event. Bets exceeding the set limit will not be accepted.

L189 reserves the right to limit or reject any bet at its discretion, particularly where unusual betting patterns are identified.

The following rules are strictly enforced for all financial transactions at l189:

• Deposits must come from your own verified account only. Deposits from third-party accounts will not be accepted.
• Minimum deposit and withdrawal amounts vary by payment method. bKash, Nagad, and Rocket are currently supported.
• Withdrawal requests are typically processed within 24–72 hours. Delays may occur if KYC verification has not been completed.
• Withdrawals may only be made via the same method used for the original deposit.
• Any transaction suspected of involving fraud or money laundering will be held pending investigation.

If an account has an unused balance and shows no transaction activity for 12 consecutive months, it may be flagged as inactive. A maintenance fee may apply in such cases.

The following terms apply to all bonuses and promotions at l189. Each bonus offer may have its own specific conditions, which will be displayed on the promotion page.

• The welcome bonus is exclusively for new members and is issued after the first deposit.
• Winnings earned from a bonus cannot be withdrawn until the wagering requirement for that bonus has been met.
• Any misuse of bonuses — such as claiming them across multiple accounts or using bots — will result in account suspension and cancellation of the bonus.
• Cashback bonuses are generally calculated based on net losses and must be used within a specified timeframe.
• L189 reserves the right to modify or cancel any bonus offer at any time.

In any bonus-related dispute, the decision of l189 management shall be final.

The following activities are strictly prohibited on the l189 platform. Violations may result in permanent account termination and forfeiture of any balance:

• Creating multiple accounts or using another person's account.
• Using bots, scripts, or automated software to place bets.
• Betting using match-fixing arrangements or insider information.
• Engaging in money laundering or any illegal financial activity.
• Exploiting system vulnerabilities or bugs to gain an unfair advantage.
• Attempting to hack or gain unauthorized access to another user's account.
• Attempting to complete verification using a false identity or forged documents.

L189 may suspend or permanently close an account in the following circumstances:

• Violation of terms and conditions.
• Failure to provide the documents required for verification.
• Account inactive for an extended period (over 12 months).
• By order of a court or government authority.
• At the user's own request (self-exclusion).

To close your account, email support@l189.ws or contact us via live chat. You will be given the opportunity to withdraw your verified balance before the account is closed.

L189 shall not be held liable for any losses arising from the following circumstances:

• Losses caused by technical failures, server outages, or cyberattacks.
• If your password or login credentials are compromised due to your own negligence.
• Failure of third-party payment gateways or services.
• If a game or bet is cancelled due to internet connectivity issues.
• Legal complexities around online gaming in the user's country.

L189 takes the protection of your personal information very seriously. For full details on how we collect, store, and use your data, please refer to our Privacy Policy page.

• Your personal information will never be sold to third parties.
• All data is secured through SSL encryption.
• In cases of legal obligation, information may be shared with regulatory authorities.
• You will be separately notified regarding the cookie policy.

L189 reserves the right to change, amend, or update these terms and conditions at any time. In the event of changes:

• The "Last Updated" date at the top of the page will be revised accordingly.
• Registered email addresses will be notified of any significant changes.
• Continued use of the platform after any changes constitutes acceptance of the updated terms.

For any questions or complaints regarding these terms, please contact us: